EMERGENCIES & INFO

PHONE NUMBERS

Phone numbers and useful Italian emergency numbers.

To call a foreign country from Italy, you must dial 00 followed by the country code (for example to call Switzerland: 41), before the telephone number itself. To call Italy from abroad, you need to dial 0039 before the number.

OTHER

Health risks: None

Time zone: UTC +01:00 (+02:00 from late March to late October)

Weights and measures: Metric

*thanks to Venetoinside for the given information

Lost Objects in the City

Adress: Ca' Farsetti, S.Marco 4136, Venezia

Mail: oggettirinvenuti@comune.venezia.it

Phone: +39 41 2748225 - 8434

Hour: Monday to Friday 9.00  to 13.00

Lost Objects in the Actv Waterbus

Adress: Piazzale Roma; Garage Comunale AVM

Phone: +30 41 2722179 (ufficio)

Hour: everyday from 7.30 to 19.30 

The central headquarters of the various police and emergency centres are connected by a single integrated system in charge of responding to the various emergency contact numbers Italy. Below you will find a list of useful emergency phone numbers Italy for major emergencies and problems on the spot.

112 Police

The European Union has introduced 112 as one only number for emergency services number in Italy and in all the EU states, in order to facilitate tourists and foreign nationals in their movements within the continent. Among the many useful numbers, the police are the only ones who offer a response service in a foreign language.

113 State Police

Other useful emergency number of Italy: thefts, robberies, assaults, accidents and medical emergencies. Among the useful numbers, the State Police is one of the best solutions, answers 24 hours a day, 7 days a week!

115 Fire Department

In case of fire, smoke or gas leaks, you can also directly call the Fire Department, which also provides rapid response in case of earthquakes or other disasters.

803.116 Emergency Services

Among the useful medical emergency numbers Italy in case of an accident, sudden failure of the engine or other problems with your car, this alerts the nearest Automobile Club of Italy (ACI) office, which will send out mechanics to repair or transport the car. The service is with fee and available 24 hours a day.

1530 Italian Coast Guard

For emergencies in Italian territorial waters or in the event of a breakdown of your boat you can contact the national coast guard.

SAFE HOLIDAYS APP

Every year, starting from the month of June, local emergency services are reinforced and improved, both in the hospitals and on the beach. The Vacanze Sicure App is the tool that helps tourists find the medical services they may need and that the local health authority ULSS 3 Serenissima provides, as well as many helpful healthcare-related advice and recommendations.

The App allows the access to and the geolocation of all the local health services of the territory of the ULSS 3 Serenissima, such as hospitals, clinics, first-aid stations, pharmacies, AED (Automated External Defibrillators), with particular attention to the city of Venice and Chioggia, as well as their coastS: Lido, Sottomarina, and Isola Verde.

Vacanze Sicure (Safe Holidays) is a program promoted by the local health authority ULSS 3 Serenissima with the support of the Region of Veneto. It aims at providing tourists with the medical assistance they might need during their stay in Venice, Chioggia, Sottomarina, Isola Verde, and Lido in the summer.

HEALTH CARE EMERGENCY NUMBER 800 186 010

This is the number that tourists in Venice can contact for non urgent health care. This number is active from May 28 to September 11

– provides information regarding doctors on call and, in case of emergencies, directs patients to contact 118

EMERGENCY ROOM – EMERGENCY NUMBER 118

Tourists can contact 118 in case of urgent healthcare emergencies.

118 is a public and free service of first aid, active 24/7, 365 days a-year, coordinated by an operations center which manages all the calls regarding healthcare emergencies and which directs the staff and equipment necessary to provide medical aid to each specific emergency situation. The 118 operations center should be contacted only by those who think that their problem requires urgent medical assistance, with the possible need to be taken to the emergency room.

All phone calls are recorded.

The Emergency Room service is active 365 days a-year, 24/7, and is available at:

– Ospedale Ss. Giovanni e Paolo in Venice

– Ospedale dell’Angelo in Mestre

DOCTORS FOR TOURISTS IN PIAZZA SAN MARCO 041 296 0784

The service is available at the first-aid station of Piazza San Marco, located at n. 63/65 Procuratie Nuove, nearby Caffè Florian.

It provides first aid and basic medical assistance to those who are visiting Venice. The service is available every day, from 9.00am to 07.00pm

*thans to Live Venezia for the given information